Frequently Asked Questions

Everything you need to know about your flower bulbs and garden deliveries.

When will my order be delivered?

We ship our bulbs and plants according to the ideal planting season. Spring-planting items are shipped from March to May, while autumn-planting bulbs are dispatched between September and November.

How much does shipping cost within the UK?

Standard shipping is a flat rate of £5.99 for all UK mainland orders. We offer free delivery on orders over £100.

Can I track my delivery?

Yes, once your order has been dispatched from our warehouse, you will receive an email containing a tracking link to follow your parcel's journey.

What is your quality guarantee?

We take pride in providing top-size, healthy bulbs. If your items arrive damaged or fail to grow despite following our planting instructions, please contact us within 30 days for a replacement or refund.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.

Do you include planting instructions?

Absolutely! Every order comes with a detailed digital or printed planting guide to help you achieve the best results in your garden.