Returns & Exchanges
At Farmer Gracy, we want you to be completely satisfied with your gardening journey, which is why we offer a 100% grow guarantee on all our high-quality flower bulbs and perennials. If your items arrive damaged or fail to thrive during their first growing season, our simple return process ensures a quick resolution.
Contact Support
Notify our customer care team within 14 days of delivery if you notice any issues with your order or wish to initiate a return.
Provide Documentation
Include your order number and clear photographs of the plants or bulbs in question to help our horticultural experts assess the condition.
Secure Packaging
If a physical return is required, ensure the items are placed back in their original ventilated packaging to prevent any rot or damage during transit.
Refund or Replacement
Once your request is processed, we will issue a full refund to your original payment method or dispatch a replacement free of charge.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing